Last updated 2026-06-27
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from softwarekey.lk (the “Site”), operated by SoftwareKey.lk IT Solution (“SoftwareKey.lk”, “we”, “us”).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, payment information (such as card details, which are processed securely by our payment provider), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment, delivering your products, and providing you with invoices and order confirmations). Additionally, we use this Order Information to:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns). Where in line with your preferences, we may also use Device Information to provide you with special offers, discounts, bundle deals and volume discounts based on your previous interaction with our Site.
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use a secure third-party payment provider to process payments, and we use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here, and opt out of Google Analytics here.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising using the links below:
You can also opt out of some of these services via the Digital Advertising Alliance’s portal at optout.aboutads.info.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
You have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details below. We process your information in order to fulfil contracts we may have with you (for example, when you place an order through the Site) or otherwise to pursue our legitimate business interests listed above.
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete it.
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected] or by phone / WhatsApp at +94 76 913 6424.
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